Servicing Stop

1.00 stars

19 Reviews

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istvan's complaint against Servicing Stop

istvan remenyik

27/07/2015

thats not service

Complaint against Servicing Stop

I have had booked my car with servicing stop on 06/07/2015 for full service and had an oil leak so for that as well. End of the day I got my car back and been told its fully serviced and the oil leak is sorted and off course I was charged for it as well. Iv noticed the following day that the car is still leaking and from the same spot so phoned up again that the problem is still there. Today is the 27/07/2015 my car was taken away six times since then and it was still leaking from the same spot. After the sixth time the garage phoned me up that they know it for sure this time what is the problem and for 116 pound they can fix it for me. I phoned costumer service( had many emails as well with them off course) and asked what's going on, the garage wants to charge me again. The advisor sad because its a different issue. I explained the advisor that it is not as its leaking at the same spot where it was before I booked the service and that the garage had a look 6 times and brought the car back as it was done. The garage and even the advisor wanted to just get rid of me or get more money out of me what I find disgusting I paid for a service and I did not get that as a matter of fact, I booked the car because I was planning to go on holiday with it( the manager of the garage and the advisor knew that as well as I told them the first thing how important is this to me) and now I had to buy plane ticket for double price if I don't want loose my holiday days and to see my family. I never experienced such a treatment and I dont know how they dare to call this service. As the last I would like to ask for your help in this case as eagle radio is the main sponsor(if Im correct) because no one is willing to help at servicing stop. Kind regards Istvan Remenyik

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  • Comments (1)

Raj Nathwani | | VERIFIED

Read the following - BBC Watchdog on sErvicing Stop on youtube, Guardian review ... do not use this company , they will rip you off. Their management motto for employees is "leave your conscious at the door when you come to work" ... steer clear of them
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