HS Autopaint

i ordered my touch up paint for my car, 5th may, 2016, came but wrong colour sent, about 18 attempts to get through, said would send right colour, now 20th may and still no touch up paint. keep getting answer machine, i have emailed, still not got back to me, took my money, but still no product, attempted another 20 timesto contact them, that answer machine, keeps saying we are busy at the moment, leave your phone number, get back to you, dont even think they have a reception person, ignoring calls, emails is a total disgust, has any one else had this problem