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Dawn's complaint against Hastings Direct
car insurance cancelled
Complaint against Hastings Direct
I took out car insurance last march with my son as named driver he was a student living at home, he got offered a job delivering fast food and I checked with HASTINGS if they would insure him to do that job, they said no but my son found out his employer was insuring him during deliveries, my son got into an accident in the October and mistakenly gave HASTINGS insurance details, but they ensured us this would not be a problem as it was corrected and the claim settled by my sons employers insurance meaning no cost bore by HASTINGS, they then cancelled our insurance policy saying because the vehicle was used outside terms and conditions, I contacted the financial services ombudsman but they have said HASTINGS were right to cancel, I now find it expensive and impossible to get new insurance because of the cancellation of the policy .
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