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sarah's complaint against Concept Cars
sold a car that is dangerous
Complaint against Concept Cars
I bought a Vauxhall zafira on finance from the above company a month ago, I was told yesterday that this car was on the recall list as it is dangerous and has a fault which causes them to set on fire, I rang Vauxhall this morning and they confirmed that it is indeed a dangerous car which has been recalled twice for severly dangerous faults and they said it was very bad that this company would sell this to me especially since when in discussion with concept I had specifically asked if this very car was dangerous and on the recall list and they said definatly no it wasn't. they allowed me to drive away and use it for all this time with my 3 young children in it ,knowing that this car has severe faults. I have arranged to take it into Vauxhall on Monday for the faults to be looked at but they have told me not to use it at it is in an unstable condition. I think this is downright underhanded by this company and morally wrong as they obviously knew the situation with this car and yet allow me to use and buy it knowing I wanted it to ferry my children about with it, what should I do?
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