Britannia Taxis

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Tracey's complaint against Britannia Taxis

Tracey allison

02/08/2016

No help towards getting my bag back.

Complaint against Britannia Taxis

My 5year old son left his swimming bag in the taxi on Monday 1st August 2016 so I phoned the office within 3mins of the taxi dropping us off to ask if the driver could call back with the bag as my son needed it for his swimming lesson and was told to wait 15min why they got in touch with him to which I did and rang back to get told to ring back at 7pm to which I did To get told the driver had finished at 5.24pm and to ring back the following day to which I did and still they haven't been in touch with the driver and I still haven't got my sons bag back. I think their actions towards getting my bag back has been disgusting and had no help get it back.

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