The Explorer Group

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Gordon's complaint against The Explorer Group

Gordon Tate

25/04/2016

Rubbish Build quality

Complaint against The Explorer Group

I bought a 2008 Buccaneer Clipper in 2012. Since then it has been plagued with damp problems which we have paid out a fortune to get fixed. The repairers give a 12 month warranty on their work and in every case just after the 12 months expire the damp is back. We have just tried to part X it at a dealership and the dealer found lots more damp around the rear windows and under the front side windows as well as the rear off side corner that was repaired 24 months ago. He told us that the Explorer Group vans a re well known for these cracks and damp problems. This has knocked £3,500 off the exchange price offered as it will cost them that to effect the repairs.

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