Arnold Clark

1.00 stars

8 Reviews

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Chris's complaint against Arnold Clark

Chris Kadis


Unfit lease vehicle

Complaint against Arnold Clark

I leased a car for 4 years. The car was just 12 months old.Over the first six weeks of having the car I discovered many faults: chipped wind screen, rusted and broken bonnet catch, driver door catch broken, passenger window not operating properly, engine rattle, performing way below mileage spec, Bite almost to the floor. I don't know how it left the Arnold Clark centre ready to lease again in this dangerous condition. I spent much personal time which cost me in terms of salary to organise and be available for getting these things fixed under warranty. The centre where I leased the car from were not very helpful and made me feel like a nuisance. My emails and calls were not answerd until I took a strong approach. I want compensating for lost finances and I want to know why this car was thought to be in an acceptable condition to re-lease

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