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Kelly's complaint against InterRent
Mis sold insurance
Complaint against InterRent
Hired a car from them last year. Had problems with our booking through another company and ended up spending 2 hours getting it sorted. Eventually Interrent sold us a new hire agreement. We stressed the importance of paying the lowest possible price and that we didn’t want any additional extras. They told us they’d got us a great partner deal especially for us. We’ve subsequently discovered this ‘partner deal’ was actually an extra optional insurance deal which cost us an extra £70. Customer services have refused to refund us as we initialled where we were told we needed to to hire the car. Won’t be using th again.
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