Balgores Motors

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Naveen's complaint against Balgores Motors

Naveen Gautam


Unsatisfactory repairs to my car

Complaint against Balgores Motors

My car was given to the Mercedes Benz approved garage to get fixed after a crash which was quite straightforward. The garage took around £2000 for repairs and my car was given to me twice without repairs being done to the expected standard. It took the garage 3 attempts and over 6 weeks to fix the car. Out of £2000, £550 excess for paid by me and the rest was covered by the insurance company. I have pictures of the initial damage and also of the unacceptable standards of repairs after the car was given back. Many thanks.

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