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Darren's complaint against Drive Dynamics
Never books lessons with them!
Complaint against Drive Dynamics
If there are minus stars to rate, I will not hesitate to give minus 5 stars. Have never ever seen such bad service. After I booked my lessons and paid in advance for £330+5 booking fee, there was no any further contact until I contacted them who told that I have to wait 5-8 weeks to allocate my instructor. I could not wait for so long so I cancelled my lessons by calling their customer service. However, I had to queue during calling for about an half hour. Sometimes, I could not speak to them even though waited for an half hour. Refund time says 2 weeks on their website. However, the customer service told that it was about 4 weeks plus a week for approval. Ridiculously!!! I will never advice anyone to use their service.
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