Drive Dynamics

1.00 stars

110 Reviews

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Dheeraj's complaint against Drive Dynamics

Dheeraj

21/11/2016

No Instructor and no Money refund

Complaint against Drive Dynamics

on 1st Nov I gave £104.95 to the driving school Drive Dynamics for 10 hours of lessons. I was assured that I’d hear from my instructor within five days. I received no more information about him, not even his phone number or last name. At this stage, on 8th Nov I decided to request a refund and submitted the required cancellation form. However, the terms and conditions state that Drive Dynamics will only refund customers if they can’t find an instructor. Otherwise it’s up to the instructor to refund me, even though I paid Drive Dynamics. Moreover, the terms and conditions in the latter case only apply to people who want to cancel lessons that have already been arranged. None apply to my situation where no lessons were discussed. I’ve had no reply to my request to refund

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