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Dani's complaint against Drive Dynamics
Complaint against Drive Dynamics
I booked lessons with the company, and was told an instructor would contact me within 7 working days. Waited 2 weeks and still no contact. I called them and they then told me they couldn’t find an instructor in my area. Annoyed that they didn’t inform me, I accepted the news and was told I’d get a refund in 28 days. Waited over that time and still nothing. Called them and they said they needed my bank details. So I gave them and then was told to wait another 28 days. Waited this time and still no refund. Called again and was told I’d be sent an email About what would happen.. 1week later no email. Now every time I call they have high callers and won’t even put me in a que. I can’t get through, and still no refund. Absolutely ridiculous.
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