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stephen's complaint against OleCar

stephen simms


Avoid! Olecar barcelona out to rip you off

Complaint against OleCar

AVOID, AVOID, AVOID!!! As above, olecar are out to rip you off! They did me twice. Upon the initial inspection, look out for the 'double point', where they quickly point at 2 existing marks close together but only note 1 of them on the inspection sheet. I was a bit naive and didn't check the inspection sheet. I just assumed he had noted both marks. Upon returning the car, they WON'T fail to notice both marks. Mine was a small scratch on a wheel trim which i know 100% I didn't do. £120 charge for wheel trim! I have also seen numerous other reviews of them using the same wheel trim trick on other people! Worse still, half way through my rental, they decided to take £520 from my credit card with no explanation. I have contacted barclaycard and currently trying to get this money back. I actually rented the car through a 3rd party comparison site called wedospain.com so my advise is to avoid them too!! I hope you read this review before booking with them! Avoid!

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