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Graham's complaint against Easirent
[RESPONDED] Check your Statements....
Complaint against Easirent
The car was clean, newish and welll equipped. The service when collecting the car was laboriously slow. Although I was quoted less than £10 per day, by the time you add the insurance (or they place a charge of £1200 on your credit card) and pay in advance for the fuel it came to £144. Admittedly the fuel refund was received promptly, but I am having the devil of a job getting £1 refunded to the card used at the time of reservation - something I never even noticed. A charge was made to “check” the card, but that check is instant, why am I still waiting for that £1 to be refunded some 4 weeks later?. Maybe add up all the unnoticed pounds................!
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Easirent Spokesperson | | VERIFIED
Graham Brown | | VERIFIED