2.00 stars

18 Reviews

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Howard's complaint against Easirent

Howard Peters


Paying for a service I didn't receive

Complaint against Easirent

Booked a mustang & they swiped my card before saying I couldn't rent it as a FL. resident. They sent a refund fund code. No refund yet. I was to rent a Mustang convertible on 8/23/2019. My credit card was charged for the rental amount at the office, before finding out that such cars cannot be rented by local residents. I was told that my card would be refunded the amount of the rental (approx $93). I'm still waiting and haven't received any update phone calls or emails. I've issued a complaint on their website and had to escalate it using their own escalation procedures and still nothing. After reading other complaints, I fear I will never be refunded.

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