Kwik-Fit

I’ve been to Kwik fit fielden Street on September 2018 to chenge my tyers, same as usual the answer is (we don’t have time we are fully booked) went to Kwik-Fit Anniesland been served with no problems and I bought insurance with my tyers. I had a puncher last week so I went to Kwik-Fit fielden Street and the answer is sorry we’re fully booked come back tomorrow or try somewhere else!!!! So I said to him I’ve got insurance with you for my tyers then he said you can try your luck afternoon!!!! maybe we can help!!!!! I came back afternoon and he said there’s nothing wrong with your tyer your wheel is damaged you need to fix it!!!! If been to fix my wheen and the ppl on that garage checked the wheel and the tyer... the answer is nothing wrong with your wheel and they mark where is the leak on the tyer.... so ( they haven’t checked my tyer and they are not interested to work ) i came back to them and the same answer sorry we can’t help we’re busy and fully booked!!!! And at the same time there’s no customers waiting and there’s no cars waiting!!!! I’ve spoken to the complaint department they sent me to another branch and ive sent pic and video of the place at the time I hope something going ti change!!!! The manager at the time called Andy !!!