Avis

1.00 stars

16 Reviews

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Samuel's complaint against Avis

Samuel Miller

20/08/2017

Charged twice for rental

Complaint against Avis

I paid $408.11 on June 23rd to reserve a rental car, confirmation number 30155651US1. When I picked up the car on July 3rd, I upgraded to a larger car for an additional $10 per day. I returned the car on July 12th. When I got my credit card statement, there were two charges. One for the original $408.11 and another for $478.68. I've called Avis twice and was told that I would be refunded the $408.11. It's been over three weeks since the first call and the charge has still not been refunded.

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