Alamo Rent-A-Car

4 Reviews

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SAVE ON YOUR INSURANCE

Jeff's complaint against Alamo Rent-A-Car

Jeff Whitney

07/04/2018

DO NOT rent with Alamo in Phoenix PHX

Complaint against Alamo Rent-A-Car

One simple reason: you will wait well over an hour to check in. There are four self-service kiosks - but none work. There are five desks working out of 12 desks set up - but over 40 groups on the line of customers. With each group needing 10 mins... do the math. Of 11 rental car co's onsite, Alamo is the only one with such a waitong problem. So, if you came to Phoenix to stand in line, rent at Alamo. If your time is valuable to you, rent with anyone else!

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