Vauxhall Motors

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david's complaint against Vauxhall Motors

david kirk

14/03/2017

ignision barrell broken after 12 months

Complaint against Vauxhall Motors

hi i have a Vauxhall antara.in 2016 my car went in to the Vauxhall dealership as antaras were being recalled to change a known fault .my car did not have this fault but was recalled anyway and had to have the ignition barrel changed. 1yearan3 weeks later the new part has broken this has just cost me £623.00 to put right .Vauxhall are refusing to pay for this as they say the part is over 12 months old. .surely this part should last the lifetime of the car never mind 12 months .the part they changed must have being an inferior part to only last this long. I am thinking of asking a solicitor to take this matter up for me also trading standards .I am really disgusted by Vauxhalls total lack of customer service and shall not ever buy Vauxhall again

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