Vauxhall Motors

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46 Reviews

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Jason's complaint against Vauxhall Motors

Jason Powell

24/10/2017

Meriva 1.7cdti power steering failure

Complaint against Vauxhall Motors

I purchased this car on a 60 plate all seemed good coming out of Asda supermarket car park and. The light came on showing power steering and I had no steering Got it to local Vauxhall dealer to be told power steering pump has gone but would be covered by the woranty to then get a call on Monday to be told warranty will only cover £500 and I need to pay £947 on top which I have just seen it's a common fault so if this is the case Vauxhall should replace free as it is not complying with duty to surplus cars of a suitable standard and as a power steering unit it should surely last longer than it has the car had a service in march and I even asked was there any known problems with this model be for purchase and was told there is no known problems Vauxhall you are loosing a lot of customers and I feel you don't care about your regular purchases please sort this out and do the honest thing and get this sorted and save face with your customers and all so with your competitors show us you do care and you will take action to rectify this urgently it could be a result of a death on the road do you want this on your shoulders As in my eyes this would be classed as manslaughter by neglect.i wait for a reply I will be calling the costumer service tomorrow

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