Vauxhall Motors

1.00 stars

46 Reviews

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Jodie's complaint against Vauxhall Motors

Jodie Ballard

27/11/2018

Vauxhall meriva eps fault Vauxhall no help at all

Complaint against Vauxhall Motors

Absolutely disgusted with Vauxhall. My eps came on and lost all power steering. As I read this is a common fault in meriva I contacted Vauxhall. And they have refused to do anything regarding this. They have stated that there is a 12 year old or 100000 milage parameter on repairing these and as mine is two years older they won’t touch it. My complaint is that they didn’t even find the fault 12 years ago and parameters were on set in 2014 so either they should of recalled all cars with this eps and replaced or the 12years should be set from when the fault was found. I don’t believe they are being fair as one of there reps have wrote on a forum that this is the case it is set from when they found the fault but they are completely refusing everything. Also there is nothing on the website that I can find that states anything about milage and age. False information. It’s clearly very dangerous. I will continue my route to take things further

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