M25 Chauffeurs Ltd

3.00 stars

11 Reviews

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Radu's complaint against M25 Chauffeurs Ltd

Radu Barbulescu

13/05/2018

Do not trust them

Complaint against M25 Chauffeurs Ltd

Do not trust them. In April 2018, my wife booked a car on their website, for a transfer from Heathrow Airp to a London Hotel and back. She booked it with about 1 week in advance and had to pay the full amount, with her card, for the booking to be accepted. 3-4 hours before her arrival, she received a message from them, telling her that they are no longer coming and that another car will pick her but she has to pay in cash to the driver and they will reimburse her what she already paid with the card. Since then, we sent several emails to them, asking the reimbursement, without receiving any answer. We also called them several times but they always say that the manager is not in the office and that they will transmit our message to him. Nothing happened. It looks like their web page is a way to fool people to pay different amounts, having no real services behind.

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