Record Go

1.00 stars

13 Reviews

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charles 's complaint against Record Go

charles wood

22/10/2018

Recordgo - Avoid, plenty of better companies

Complaint against Record Go

I hired a car for 4 days 2 weeks ago, the car had done 69,000kms (unacceptable for a rental) and had 15 points of damage on it. I discovered that evening that only one headlight was working, and there was no washer fluid for the windscreen. I'm still waiting for my fuel deposit back after 2 weeks (it was returned full and they have my 95 Euros) , and i still have a 2000 Euro block on my credit card - they have not as yet replied to my emails etc. The staff were rude and unhelpful, a young crowd who really did not care whatsoever. Apart from ' Sicily by Car', the worst experience of renting a car in my 30 years of doing so - Avoid, there's plenty of better companies out there!

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  • Comments (2)

Luke Finley | | VERIFIED

DO NOT TRUST THIS COMPANY. They charged me for non-existent damage. I couldn't prove the case because there had been no-one available to check in the car when I dropped it off. Appalling customer service, and business practices bordering on a criminal scam. DO NOT RENT FROM THEM!

Luke Finley | | VERIFIED

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