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Amy's complaint against Do You Spain
Misleading and unprofessional
Complaint against Do You Spain
Absolutely appalled at the company. Really unprofessional and customers shouldn’t trust them as a business. The prices are very misleading as we ended up having to pay even more when we got to the car hire collection such as extra insurance excess which we should have been informed about. Various issues arose and when I emailed to resolve they replied fairly quickly , however now the issue escalated and I asked to take it higher - they have ignored my emails and I’ve been trying to contact them for a month now with no reply. Super unprofessional. Definitely wouldn’t recommend to anyone and for sure would not use them again. Extremely dissatisfied.
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