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Carrie's complaint against Do You Spain
Please don’t use this company
Complaint against Do You Spain
Please don’t use this company! Their advertising is dishonest and misleading as they add all sorts of extras at the time of hire pick up as well as after you return your car. What’s worse is once you are home there’s no way of challenging the charges through their website! This was my experience for Lanzarote last month. There was no service in the garage at pick up and no one to check the car over ( I ALWAYS take photos on pick up and drop off) and no one there to receive it. I get home to find I’ve been whacked with a charge of 150 euros for hoovering it out. Just shocking. Take out additional insurance and challenge post charges through your credit card company. Better still just don’t use them!!!!
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