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Fiona's complaint against Peter Vardy
customer service terrible, car delivered to me with no car mats.
Complaint against Peter Vardy
Customer service was shocking. Car not ready on agreed date, no call or email was received, travelled 64 miles all round only to be told i needed a letter of settlement from my lenders on my old car, never told this. After a huge debate it was decided that the car would be delivered to me on the receipt of this letter. I have NEVER had to do this with any other car dealer and i have bought a few!! On delivery after numerous phobe calls and emails the car was delivered with no car mats as is in my contract, still chasing them, still not got them. NEVER will i deal with them again, the young man i had dudnt have a clue and mire concerning wasnt interested......still isnt. This is the Aberdeen branch based on 'The Lang Stracht'
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