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Joe's complaint against Pure Rally
Only a partial refund was issued after the event was cancelled.
Complaint against Pure Rally
I placed a $200 deposit through PayPal in November 2015 for an event that was supposed to happen late in July 2016. In January, I paid the remaining balance of $700 to participate in the event. On July 11, the organizer cancelled the event stating refunds must be obtained through PayPal. PayPal refunded the $700 payment made in January because the claim was made within 180 days. The $200 deposit was not listed as being eligible for refund. Following up with the organizer I was told that claims for payments more than 180 days old could be made through PayPal. A discussion with PayPal customer service confirms that 180 days is the maximum amount of time for a refund. The organizer has since blocked me from making any comments on the event web page and has not responded to any communication attempts. In the end, I'm out $200 for the deposit.
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