3.00 stars

92 Reviews

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Andrew's complaint against Goldcar

Andrew Whitehouse


[LAPSED] Cobertura super rip off

Complaint against Goldcar

As per previous complaints I booked my car through a company called do you spain with insurance I thought that was it however when arriving in Ibiza I was told by the gold car rep that I would have to sign for my car and leave a deposit which i would get back. However on my return to the UK I then got a bill for £359 of course I tried to email them but got no reply I tried to get my money back through the credit card company but they now say as gold car have my signature so tough. I have been charged twice once through do you spain and then through gold car. They are a disgrace and I can assure everyone who reads this that I shall be going on every website that has the name gold car on it and will be writing very poor reviews until I get my money back.

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Lapsed. Andrew has not responded in 90 days

  • Comments (1)

Victoria Rumside | | VERIFIED

Hi Andrew, our clients have two options of coverage among which to choose a method of coverage (it is mandatory to choose one coverage option). Please note that our agents always explain and offer both options to the customer and a contract is signed and delivered to the customer where there is displayed all the services booked by yourself at the counter. Thank you Regards. Victoria R
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