Goldcar

3.00 stars

91 Reviews

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Catherine's complaint against Goldcar

Catherine Mills

12/12/2017

[LAPSED] Extra charge 3 months later

Complaint against Goldcar

Hired car a trevisvo airport Italy in August 2017, it is now December gold car have decided to take 50.00 off my credit card which I know nothing about. I got Ryan air the broker who booked this to follow this up, they said gold car have said it was a traffic violation and it was a admin charge. We did not do anything wrong whilst driving in Italy to receive a fine or get any parking tickets, and gold car have not given any evidence to back this up on their reply to Ryan air. After reading a previous review it seems this is a ongoing con by gold car in Italy

  • supporters 0

Lapsed. Catherine has not responded in 90 days

  • Comments (1)

Victoria Rumside | | VERIFIED

Dear Catherine, In the event of fines during your rental agreement's validity period, you will be responsible to pay the corresponding amount in addition to a 55€ fee in concept of fine processing charges. We have sent all your details to the authority issuing the fine which will be forwarded to you so you may benefit from possible payment discounts. Thank you. Regards, Victoria R
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