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James's complaint against Goldcar

James Reid


Scammed by extras

Complaint against Goldcar

When booking out my car I was told there was extra airport charges airport not covered by my booking amounting to about 136euro. The guy even underlined in my booking airport charges not included and said you can’t expect to hire a car in peak season for £60 which I had paid to holiday autos. At no point did he tell Me they were insurance WiFi and something else. HE FAILED TO TOTALY EXPLAIN IT JUT saying it was airport charges. I already had extra insurance taken with Axa that I had shown him why would I need more.

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