RAC

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26 Reviews

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Mr Thomas's complaint against RAC

Mr Thomas Sayers

14/10/2015

Cancelling our car insurance

Complaint against RAC

My wife deals with my car insurance and when we received the renewal my wife phoned the RAC to cancel they said that I had to get in touch with them as my wife could not do it. Bearing in mind that she was allowed to change my policy half way through as I changed my car, they will take payments from her but they will not let her cancel it for me. I work very long hours 7 days a week. I have also sent them a letter cancelling it and still I am receiving text messages from them telling me that they have tried to take money from my account for payments and threatening that if I do not pay that I will get a £25 charge if I do not pay. I find it really hard to take in that my wife, who is also the named driver on my insurance can change, pay and set it up in the first place cannot get this cancelled. I would like the texts to stop and for them to never get in touch with us again Thomas Sayers

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  • Comments (1)

MOR E. | | VERIFIED

You will realise that after this companies take money from you, it's difficult to get it back. They get away with all this as they know people give up easily when it comes to the hassle of going to court and wasting time doing the paper works. This is why people should voice out as to getting back their entitlement from companies like RAC and others who take advantage of people and their bank account. If there is any court that could be helping individual in cases like this, it would be nice.
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