£59 taken from account for no reason - Complaint about Credit Step - A Spokesman Said

£59 taken from account for no reason

Complaint about  Credit Step  | AWAITING RESPONSE


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Andrew Brady

21/08/2016

£59 taken from account for no reason

Complaint about Credit Step

I went to the cash point to withdraw £40 from my account as I had deposited £50 into my account the previous day.I went to the bank straight away and was told that I had to contact creditstep as it was them that took the money from my account (£59.80).I have tried to resolve this because as it stands I am actually overdrawn by £9.80 and will soon be getting charged by my bank.could someone please help me asap as I also need the original £50 I put in my account.My account is with Santander and they haven't been very helpful with this problem either.Thankyou

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