NO reply to over 7 Support Request emails - Complaint about Playrix games - A Spokesman Said

NO reply to over 7 Support Request emails

Complaint about  Playrix games  | AWAITING RESPONSE


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Lucy McGee

22/08/2016

NO reply to over 7 Support Request emails

Complaint about Playrix games

I had two issues while playing Township. I was ripped off Township cash. as well as points while doing tasks in a regatta. I sent over 7 support "Requests" and my CSR, which called themselves "Vladimir" only sends generic responses, if any. I have had nothing but trouble with this particular CSR since he replaced the first one I had worked with. Now, I am being completely ignored and, I honestly believe that my game is being tampered with! I do NOT feel that any customer should be treated or ignored as I have been for the past few months. Yet, there is absolutely nothing I can do! There is no telephone number in the US that I can call and I haven't gotten a response from their website support email contact either. This game is getting to be a great source of frustration for me and if I wouldn't have spent so much money on it this far, I would simply close my account. But I want another CSR and NOT to be ignored! WHERE DO I GO FOR HELP???

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