poor care - Complaint about Caremark - A Spokesman Said

poor care

Complaint about  Caremark  | AWAITING RESPONSE


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Clive martin

22/08/2016

poor care

Complaint about Caremark

Hello my wife pat martin Sent you a message about the care group she is using they are called carmark. I'd like to add a bit more about them it all started on Saturday afternoon I was told that a carer will be with you this afternoon so I waited 3.0/ clock come and I waited ten minutes just in case this carer was held up in traffic but know she never turned up at all. As I am partly disabled down won side so I some how managed then this morning I was waiting for two carers to come as they was here last night and told me see you in the morning but once again they did not turn up. I had to ask a friend to come and help me as my back is playing me up at the moment so I needed someone to help. I then get a phone call from this so called care group he told me he could get a carer to come but I told him by the time she got here I would have finished so there's no point he went onto say would you like myself and my boss to come and see you I told him no you better not as my wife is very cross and if he did come she would tell him to leave. I went on to say to him I hope that we won't be charged for these missed calls he said no but I will wait and see if we do I will be calling him back, Regards clive martin p's I look forward to hearing from you,

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