payment charge - Complaint about Prizehook - A Spokesman Said payment charge

Complaint about  Prizehook  | ANSWERED


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Diane Owen

22/08/2016 payment charge

Complaint about Prizehook

I have been signed up to a gift card on my mobile phone which is charging me £4.50 per week. I do not want this and I also want to be refunded the £4.50 which has been taken this week. Thank you

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Danielle Martin | 22/08/2016 15:36 | VERIFIED

Dear Ms Owen, any charges on your bill can only be incurred if your phone has been used to interact with one of our services. We can look into this for you if you get in touch with our Customer Services Team, you can either email [email protected] or call 0330 134 0183. Danielle, Customer Services Manager for PrizeHook

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