Not taking a pupil for a test. - Complaint about DVLA - A Spokesman Said

Not taking a pupil for a test.

Complaint about  DVLA  | AWAITING RESPONSE


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Tony Dyer


Not taking a pupil for a test.

Complaint about DVLA

After getting lost and waiting at the theory office in Sidcup by mistake, we arrived only 1 minute late at the practical office .I then informed my pupil to go straight in and register for the test. After entering the centre his name was called and he answered, only to be told he was too late .After i had parked the car ,i proceeded to enter the centre approximately 45 seconds to a minute after, only to be told that we were too late for the test.I then explained why we were just a fraction late ,the examiner then told us "Legally i cannot take you out and finish the test on time".I again explained we were just a minute or two late,and that we had come a very long way for the test.The examiner then said "Why do you not have this address in your sat nav".My reply was "the road is on the sat nav but the buildings are not all listed".His then answer was "Why, have you never been here before " !!!!!Not knowing how to reply to that comment i then pleaded again if there was anything he could do.He then looked up at the clock and said with a smirk "Ahh i cant take him out now,because now its too late your 5 minutes over".We had been standing there for about 2 and a half minutes debating and asking him if he could take the test,all the while we were in the five minute allotted time.I thought the 5 minutes of extra time was for all;so why not my pupil.The fact we were in the time zone warrnts me to ask if my pupil could have his test money returned ...

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