product support ag have been taking £3 per month out of my account without my knowledge. - Complaint about Currys PC World - A Spokesman Said

product support ag have been taking £3 per month out of my account without my knowledge.

Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Danielle Taylor

22/08/2016

product support ag have been taking £3 per month out of my account without my knowledge.

Complaint about Currys PC World

I have unknowingly been paying £3 per month to product support ag sInce 22nd may 2015. I did not knowingly agree to this. I purchased a net book for £189.99 on 23rd April 2015 and at no point was I aware that I had agreed to this. I would like the payment to STOP immediately. I will go to my bank and cancel any payment to this company, if that is possible, looking at other complaints this does not always solve the issue. I will never use this company again and will advise others not to do so either!!!

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KNOWHOW TOHELP | 03/09/2016 09:22 | VERIFIED

Hi Danielle, Thanks for your further post. Whilst we do feed the payment is sufficiently visible (ie shows on the original receipt and each monthly statement thereon), I do apologise if this came as shock to you. I would be happy to feed this back to the store of purchase if you can provide your full name, address, branch number and receipt number? Thanks Marcus.


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