Email - Complaint about BT - A Spokesman Said

Email

Complaint about  BT  | AWAITING RESPONSE


BT

1 stars

No. 15 of 104 in Telecoms

Want to resolve an issue with BT?

Make a complaint


Or simply share your experience

Write a review

COMPARE THE BEST TV & BROADBAND DEALS

Compare & switch

User photo

John McHale

23/08/2016

Email

Complaint about BT

I was prompted to merge my BT and Yahoo email accounts last Monday and the account immediately suffered from what BT have called an 'outage'. I was told eight days ago, following three attempts to fix it and promises of callbacks that were late or did not materialise at all, that it would be fixed by today. I was then told this afternoon that BT now regard it as Yahoo's fault and that it could remain out of action for 'two days, three days, seven days - we don't know and we can't put a timescale on it'!!! This is affecting my work severely (I am a Vicar so some of my emails really do involve 'life & death issues!) as well as my temper given the complacent and even rude attitude with which I have been met!

  • supporters 0
  • social reach 0

BT has not yet responded

  • Conversation with company (0)
  • User comments (0)


See previous messages


See previous comments


Please sign in to comment.
  • Reviews
  • Complaints

0 reviews of BT

Write a review
loader

451 other complaints about BT


loader