Ordered roller blinds from this company . Absolutely disgraceful - Complaint about UK Homemaker - A Spokesman Said

Ordered roller blinds from this company . Absolutely disgraceful

Complaint about  UK Homemaker  | AWAITING RESPONSE

UK Homemaker

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Alan riley


Ordered roller blinds from this company . Absolutely disgraceful

Complaint about UK Homemaker

I ordered roller blinds over 3 months ago . Paid the deposit back in may . Was told my blinds would be fitted within 2 weeks . No blinds . a standing order was set up for £15 per week which should have started after delivery an fitting of blinds .No they went into my bank account each week an took the £15 when I contacted them they were say in there was a delay with the fabric an that these payments would be deducted from the outstanding balance . Every week sometimes twice a week I would ring the office . And was just getting told the same thing this went on for about 10 weeks .I did cancel the standing order after 4 weeks an told them I wanted a refund . But they said no refund could be given . 10 weeks in still no blinds . Is ring an the same excuse all the time . Then I was told on the 11th week unfortunately we cannot do these roller blinds would I consider vertical blinds . Being so frustrated at all the inconvience an not being able to have a refund .I agreed to this was told a few days wait for verticals . 2 weeks later still no blinds . I got in touch an Said I was going to trading standards over this company it was a joke . Got a phone call back the same day from someone say in she was a manager an that my blinds were ready ...HOORAY i thought . Was told a fitter would be in touch that week to arrange fitting . NO the week after I finally got a call to arrange fitting . An the fitter turns up at my home with rollerblinds an what an absolute disgrace they are they haven't been made properly they are the cheapest thinnest material ever .I'm absolutely disgusted .in this company not only do they not know how to deal with orders but which ever company they use to supply the blinds they should be closed down . I would not recommend this company at all . An I certainly won't be making any further payments for what are supposed to be rollerblinds .I will be taking them down an puttin them in the bin .DO NOT USE UK HOMEMAKER EVER

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