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Complaint about  Coral  | AWAITING RESPONSE


Coral

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Ernesta

24/08/2016

coral

Complaint about Coral

to help Like to inform my problem with the coral games online . On Friday 12/08/16 I was play the game on my phone iPhone 5c I was top up my balance first £20 pounds and I play after some time I lost next my deposit I make 9.50am in morning again £20 pounds and I start to paly game Land off gold then I receive the bonus in my bonus game is come on my scream congratulation you win the jackpot £52.700 and in same time is go to my winnings and bonus game still care in on after wen is bonus game is finish my winnings is go to my account only small amount of money jackpot is gone from my wining don’t transfers to my coral account . I was report the problems to coral and they saying they can’t see is was happening like this. They asked me to proof and I don’t have the proof is was happen very fast and I don’t take any picture ,is very disappointed the coral is taking the money when I’m losing and when I win they asked me to proof they have to see all my games how I playing and what is happening on my bonus game . Please can you support me with this ?

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