Truely disappointing - Complaint about Eaglemoss - A Spokesman Said

Truely disappointing

Complaint about  Eaglemoss  | AWAITING RESPONSE


Eaglemoss

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Sharon Jones

24/08/2016

Truely disappointing

Complaint about Eaglemoss

I ordered a star trek #46 4 months ago, and still not recieved my item. It was for my sons birthday and he really wanted this item but it never showed up. I tried to contact Eaglemoss and they said they were sorry and that it should arrive within 5 working days. Heard nothing since. They happily took £9.99 out of my bank account and didnt send me anything. No one order anything from this place its a scam. Since then i found out my friend ordered an item on their website and it turned up broken and they refused to refund me or send me another one. The packaging arrived with just a few bubbles inside it and nothing to properly protect it.

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