Very high cost of installation - Complaint about UK Home Save Ltd - A Spokesman Said

Very high cost of installation

Complaint about  UK Home Save Ltd  | CLOSED


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Barbara Meynell

24/08/2016

Very high cost of installation

Complaint about UK Home Save Ltd

I was assured that the products used in the installation were ones that were 'special' to the company and the contract I signed was for the fitting of heatsavers on 8 radiators, a combiwise on the boiler and the addition of Endotherm into the central heating system. After installation (3 days after signing the contract) I found these products to be very cheap online( heatsavers £36, Endotherm £30) The fitters could not fit the combiwise for valid reasons and one radiator could not be fitted with a heatsaver. They were in the house for no more that 20 minutes and the cost, with £40 off for not fitting the combiwise, was a total of £585. I should have cancelled the contract in hindsight, but I was led to believe that the products were unique. I could have done all this myself for £66 and have basically paid the 3 fitters wages. I would like more compensation than the £40, and for being missold.

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Barbara Meynell | 02/09/2016 15:47

I wrote this before the company offered some compensation. I have no more complaints


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