Product service fee - Complaint about Currys PC World - A Spokesman Said

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Complaint about  Currys PC World  | ANSWERED


Currys PC World

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Shona Donnelly

24/08/2016

Product service fee

Complaint about Currys PC World

I have just discovered I have been paying £5.50 per month since January having picked up a laptop on behalf of my sister for my nephew. I was NOT informed of this charge and am very unimpressed with such misleading information given at point of sale. I would not have agreed to this same had I known this was the ambiguous nature of this unauthorised monthly payment. Please advise

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KNOWHOW TOHELP | 25/08/2016 10:22 | VERIFIED

Hi Shona, please accept my apologies that you are unaware of a payment on your account. In order for me to look into this matter in greater detail, please email me at [email protected] Please include your full name, address and till receipt details (date of purchase, receipt number and the four digit store number) - Shaun


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