I joined the fitness centre to do some swimming and light excercise and an illness has flared up - Complaint about SportsDirect Fitness - A Spokesman Said

I joined the fitness centre to do some swimming and light excercise and an illness has flared up

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Philip South

25/08/2016

I joined the fitness centre to do some swimming and light excercise and an illness has flared up

Complaint about SportsDirect Fitness

I got a letter from my doctor to hand in to Sports Direct advising that I could no longer do any exercise due to my illness flaring up again after 2 operations and for them to cancel my membership on medical grounds. I took the letter in and they were very nice and photocopied it and gave me a cancellation form which i completed and got a discharge letter..but their head office phoned me next day to say i did not meet their criteria?. I am too ill to carry on using gym or pool confirmed by my doctor..why should i keep paying a membership fee?. I want to cancel and have no problems with debtors etc...help

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