No receipt for holiday - Complaint about Holiday Discount Centre - A Spokesman Said

No receipt for holiday

Complaint about  Holiday Discount Centre  | ANSWERED


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Marella jones

25/08/2016

No receipt for holiday

Complaint about Holiday Discount Centre

I booked a holiday which was £196 each for 2 of us, £12 for posting and the holiday came up to £600, when the booking came there was no receipt with it, so we don't know what we have paid for, we have phoned about 5 times to ask about an itemised receipt and 5 times they have told us we would get it in 48 hours, it's been 3 weeks now, we have spoken to the manager twice, or they said she was the manager, she also said we would get it in 48 hours, we will need to see the itemised receipt as soon as possible. We should be looking forward for the holiday not stressing what we have paid for, please can you help us. m jones

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HDC Travel | 21/03/2017 11:34 | VERIFIED

Hello Marella, Sorry we had not seen this particular review from last year. You did not make your booking with Holiday Discount Centre as we are a comparison site and not a travel agency, I do hope your agency were able to resolve the query's you had with them. Thanks, Vicky

HDC Travel | 21/03/2017 11:34 | VERIFIED

Hello Marella, Sorry we had not seen this particular review from last year. You did not make your booking with Holiday Discount Centre as we are a comparison site and not a travel agency, I do hope your agency were able to resolve the query's you had with them. Thanks, Vicky


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