Money taken without consent - Complaint about Credit Step - A Spokesman Said

Money taken without consent

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Vanessa

26/08/2016

Money taken without consent

Complaint about Credit Step

Extremely annoyed to see that this morning I had a debit for £59.80 leave my account. Something which until I called the bank had no idea who they were. I did not give permission for this to leave my account. Neither was I aware. I am horrified. I tried calling 5 times but no answer (shock horror, after reading the reviews). Have contacted the bank, now they can deal with it.

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