internet connection - Complaint about TalkTalk - A Spokesman Said

internet connection

Complaint about  TalkTalk  | ANSWERED


TalkTalk

3 stars

No. 8 of 104 in Telecoms

Want to resolve an issue with TalkTalk?

Make a complaint


Or simply share your experience

Write a review

COMPARE THE BEST TV & BROADBAND DEALS

Compare & switch

User photo

Bernard Harris

26/08/2016

internet connection

Complaint about TalkTalk

I had cosiderable problems in April which were not resolved until I contacted the CEO Office. A Michael Moran solved it quickly and my service was Excellent until June when it again would not connect for 5 days. A call to 020 3417 1983 put me in touch but M Moran was not available but lady answered But suddenly my Internet came on. I was asked to monitor it and call back if any further problems Been unconnected now for 5 days on and off after some very heavy rain so phoned the same number as above but reply said M Moran no longer in the CEO team CAN YOU PLEASE HELP. AS I WAS TOLD TO MAKE THIS CONTACT AS SOON AS PROBLEM AROSE the router broadband and Internet lights are flashing bit the Internet light is Red then goes off. I have turned router off and on se veral times and checked all connection and changed filters Probably need visit if it cannot be solved remotely

  • supporters 0
  • social reach 0

TalkTalk has responded

  • Conversation with company (1)
  • User comments (0)


See previous messages

Mark Davies | 26/08/2016 13:14 | VERIFIED

HI Bernard, I'm sorry to hear you're having problems with your services. Please contact us by tweeting @TalkTalkCare or register and post on our community so we can help http://community.talktalk.co.uk/. Kind regards Emma


See previous comments


Please sign in to comment.
  • Reviews
  • Complaints

5 reviews of TalkTalk

Write a review
loader

201 other complaints about TalkTalk


loader