Club membership unsigned - Complaint about Easylife - A Spokesman Said

Club membership unsigned

Complaint about  Easylife  | AWAITING RESPONSE


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Keith Jordan


Club membership unsigned

Complaint about Easylife

Started off with a phone call. The chap went on & on abouts the rewards etc . Talked fast so I said yes just to get rid of him as he said they would send all the paperwork to us. Received it & as you had to pay to become a member not interested & threw it in the bin. Just received bank statement & £69.98 taken out of my Husbands account. Rung them up to ask why & was told that because we didn't ring them to cancel the membership they took the money out of the account. The person I spoke to explained that unable to give us a refund of the money but could give us as special offer of half yearly membership & they would refund the difference. I tried to explain that we don't want the rewards as we are both in our seventy with health issues but she then went on that friends & family could use them. I think its a big rip off that all my Husband did was order sharpener for his razor costing £12. I don't think that it not pointed out in the letter to say how important it is to ring them up to say that you are not interested.

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