No refund or response from Lightup Uk - Complaint about Light Up UK - A Spokesman Said

No refund or response from Lightup Uk

Complaint about  Light Up UK  | AWAITING RESPONSE


Light Up UK

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Carol Sutherland

26/08/2016

No refund or response from Lightup Uk

Complaint about Light Up UK

I ordered £132.76 worth of goods from Lightup UK in July. The goods were never received. I spoke to a representative on 29th July who said they hadn't been packaged or sent. I received an email to say I had been refunded but the money has never been refunded to my account. I've tried phoning, but it is constantly on an answer machine and nobody returns my calls. Similarly, emails are unanswered.

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