tesco scam? - Complaint about Prizehook - A Spokesman Said

tesco scam?

Complaint about  Prizehook  | ANSWERED


Prizehook

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elizabeth simpson

27/08/2016

tesco scam?

Complaint about Prizehook

I was sent a text early this morning and ended up with a £4.50 charge. I cannot get through to customer services on 03301340183 as they are not there! I am shocked that they are targeting vulnerable people. I have contacted Citizens advice who said I will be able to get a refund!

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Danielle Martin | 30/08/2016 08:35 | VERIFIED

Dear Ms Simpson, None of our services target vulnerable individuals in any way. Our Customer Service lines are open 9am - 5:30pm Monday to Friday (excluding Bank Holidays), so we are open now if you would like to give us a call, or you can email [email protected] and we can look into this for you. Danielle, Customer Services Manager for PrizeHook


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